Jennifer Brennan
Seasons 1-8 are when shippers put bids on two shipments via UShip using a reverse auction model. Bids are generally made with specific remarks on the potential risk and costs along with the motives and abilities. If the time-limit of an auction has expired, the job is typically assigned to the bidder with the lowest bid however, at the discretion of the buyer, however, it may be awarded to a higher bidder that has a better average feedback rating from previous clients. Feedback ratings are used to break any bonds for the lowest bid. In season 9, shippers get their cargo through the services of a shipping broker. They are not aware of the bidding process. Instead the winners load the cargo and try to deliver it on time before the deadline of the client or receiver. Feedback ratings from clients appear after the goods have been delivered. After the episode, the revenue of each shipper is tallied on-screen, with the cost of the transaction (fuel, labor, late-delivery penalties fines, etc.) subtracted from the bid amount to determine the overall profit or loss. Sometimes, shippers will offer to transport additional loads as part of the same trip. The extra money is then added to their total. The shipper may not be able to complete the job due to safety concerns or the size of the load. Sometimes, one shipper will contract the help of a different shipper to complete the job. The shippers decide how they'll split the earnings. In seasons 1-8 the process of each shipment is interspersed with funny criticisms from the other shippers.
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